Booking conditions

The booking is only confirmed upon receipt of payment. Without payment, no spot can be guaranteed and it may be offered to another client.

Cancellation policy:

Cancellation at least 14 days before the trip: full refund.
Cancellation between 7 and 13 days before the trip: 50% of the amount will be retained.
Cancellation less than 7 days before the trip or no-show on the day of departure: no refund.

In the event of a cancellation decided by the captain for weather or safety reasons, the trip will be rescheduled based on availability or fully refunded.

Observing wild animals and entering the water can never be guaranteed. The captain remains the sole decision-maker regarding navigation conditions, safety, and the possibility of entering the water.

To participate in swimming with whales, it is essential to know how to swim and to be comfortable with a mask, snorkel, and fins.

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